Frequently Asked Questions

Platform Support

• Shutdown Delay Explained
• View/View Pro: Change a User Role
• Why am I not receiving alerts from my connected camera?
• VTS: Why am I receiving so many alerts?
• View/View Pro: Why am I receiving so many alerts?

Installation

• How do I turn off my audio on my connected camera?
• Why Do We Have A Button On Our Camera?
• Why Are There Extra Wires On My Power Cable?
• Where Should I Mount My Dual-Facing Secondary Camera?
• What tools do I need to install my Camera?