Connected Camera Installation Walkthrough
At SureCam, we strive to ensure ease of use for our products for a stress-free user experience.
You can install your SureCam Connected Dash Camera device in a few simple steps. Our easy overview video will cover all the basics to get your team up and running.
- Tools included/not included in your kit
- Camera mounting
- Cable routing
- Wiring guidelines
- Device calibration
- Quality check
Tools included and needed
Your SureCam kit comes equipt with the following items:
- A SureCam camera
- A large and small mount with a clip and screw
- An antenna
- An extended power cable
- 2 inline fuse holders
- An alcohol wipe
The following tools are recommended but not included in your SureCam kit:
- A multimeter
- Insulated crimping tools
- Trim removal tools
- Cable ties
- A range of socket wrenches
- A set of Torx bits and Hex keys OR a set of Allen wrenches
- Electrical tape
- Measuring tape
- Assorted screwdrivers
Mounting your camera
Where to place the mount
It is best to familiarize yourself with the interior of the vehicle to determine the best place to mount your device. Be sure that the area is free of debris, and that the camera will not obstruct the driver's view of the road. Clients have the best results placing the camera in the lower center portion of the swept area of the windshield wipers to allow for maximum visibility.
Please note that for vehicles with larger hoods, such as Peterbilt or Kenworth, the best place to place the mount is in the upper center portion of the windshield. Clients with these vehicles do best to avoid the exterior sunvisor.
The camera is a universal in-vehicle camera and has been engineered and designed for all vehicle types. Due to vehicle screens having different inclines and angles the camera has been produced with two shielding options included in your SureCam kit. The shields protect the camera lens from any glare from internal illumination, such as instrument panel/dash lighting.
Both mount types are shown below. The large mount is designed for smaller vehicles such as cars, LCV's, or vans. The smaller mount is designed for upright windscreens and is optimal for heavy-duty vehicles.
A specialty mount, shown below, is available upon request for custom vehicle types.
Each mount is equipped with high-quality, self-adhesive black tape on both the bottom and sides of the shield. This ensures that the camera will stay securely in place during travel.
Prepping the windshield
After you have selected your camera mount, be sure to prepare the windshield for the hardware. If the outdoor temperature is cold, prepare the windshield by running the front defrosters. The temperature should reach 71° F or 21° C. You should then wipe down the selected portion of the windshield using the alcohol wipe provided. Be sure the area is clean and free of any smudging or debris.
Placing the mount
Before removing the adhesive tape, place the mount in the desired position in the windshield. Be sure that the mount is level, and mark the desired location. Next, remove the adhesive tape from the underside of the mount and prepare to adhere to the windshield. With the wide portion of the mount facing downward (see below), place the mount on the windshield and press down firmly for at least 10 seconds.
After mounting, view the camera from the outside of the vehicle to ensure that the mount has adhered properly to the windshield and that there are no air bubbles along the adhesive strip.
Mounting the camera
Before mounting the camera, be sure the vehicle ignition is completely turned off. Next, you can start by placing the camera into the shield and making sure the two connector blocks engage with the camera.
You may now secure the camera by tightening the locking clip with either a hex key or screwdriver. Be careful not to overtighten the screw, and be sure that the power cable is coming out of the top portion of the camera as shown below.
Mounting the antenna
To mount the antenna, you will follow a similar procedure for mounting the camera. Again, be cognizant of the temperate of the windshield and make sure the area is clean and dry before attempting to place the antenna. When ready, remove the adhesive backing and adhere the antenna to the windshield. Hold in place for at least 10 seconds.
Once mounted, connect the antenna cable to the camera.
Once the camera has been mounted, you can begin routing. Start by connecting the 6-pin cable to the power cable protruding from the top of the camera.
Next, locate the fuse box of the vehicle as this is where the camera will connect to the vehicle's power supply. Please refer to the vehicle's user guide if you have difficulty locating your vehicle's power source.
Once located, route the power cable to the fuse box on your vehicle. Make sure associated cables are routed and tucked in an area that does not obstruct the driver's view. The wires can be tucked behind the roof lining or interior trims, as well as kept in place using wire clips to secure cables around the edge of the windscreen.
Once inside the fuse panel, locate the ground, constant, and ignition wire. Please note that any white or green wires can be disregarded and capped off as you will not need them during the installation process.
You will connect the ground wire, the constant wire, and the ignition wire in that order to the appropriate in-line fuse. Ensure the voltage is correct by checking the voltage with your multimeter. Once everything has installed accordingly, proceed to reassemble your dash.
Next, attempt to power on your camera by turning on the vehicle ignition. The LED lights on your device will display a light sequence indicating its current state of connectivity. Look for a solid orange LED, a slow flashing red LED, and a solid green LED to confirm that your dash camera is powered, connected to GPS and the cellular network, and ready to record video and telemetry data. It may take five minutes for your device to fully power on and flash in the correct LED sequence.
Please note that installing your dash camera inside of a building could interfere with your GPS and cellular network connectivity. If you do not see a solid orange and slow flashing red LED light, please move your vehicle to an outdoor location to finish the device calibration.
If the vehicle is outdoors and the appropriate light sequence is still not displayed after powering on the vehicle, please reach out to Support@SureCam.com or CustomerServiceUK@SureCam.com for troubleshooting assistance.
Camera Quality Check
Now that your device is installed, you can check the camera quality by performing a button push and checking for footage on your online platform. To trigger the camera to record, power on the ignition and press the small button located on the left side of your connected camera device.
The green LED light will slowly flash indicating that the camera is transmitting the video. Once the green LED light is solid, power down the vehicle and wait for all LED lights to power off completely.
Congratulations! Your connected camera is now installed and ready to go. For any additional questions, please reach out to Support@SureCam.com (US clients) or CustomerServiceUK@SureCam.com (for global clients).