Connected Camera Installation Walkthrough
You can install your SureCam connected camera device in a few simple steps. Our easy overview video will cover all the basics to get your team up and running.
- Included in your SureCam package
- Mounting your camera
- Cable routing
- Device Calibration
- Video Quality Check
Included in your SureCam package:
Your SureCam kit comes with the following items:
- 1 x SureCam camera
- 1 x Large and 1 x small mount with clip and screw
- 1 x Cellular antenna
- 1 x Power cable / wiring harness
- 2 x inline fuses (red for constant, black for ignition) with holders
- 1 x Alcohol wipe
Tools needed for install:
The following tools are required but not included in your SureCam kit:
- A multimeter
- Insulated crimping tools
- Trim removal tools
- Cable ties
- A range of socket wrenches
- A set of Torx bits and Hex keys OR a set of Allen wrenches
- Electrical tape
- Measuring tape
- Assorted screwdrivers
Mounting your camera
Introduction to SureCam mounts
Each SureCam device ships with 2 mounts. Both mount types are shown below.
- The larger mount is designed for smaller vehicles such as cars / pickup trucks (light commercial vehicles) or vans.
- The smaller mount is designed for heavy-duty vehicles (Kenworths, Peterbilts, Macks, Freightliners, Internationals, Western Stars etc.).
A "universal" mount, shown below, is for all vehicle types, and is available upon request.
Each mount is equipped with high-quality, self-adhesive black tape on both the bottom and sides of the shield. This ensures that the camera will stay securely in place during travel.
Where to place the mount
Be sure that the windshield area is free of dirt and debris, and that the camera is not obstructing the driver's view of the road. Make a note of the desired location of the mount.
CAUTION: Do not attach the mount at this point.
- Note: For federal guidelines regarding camera mounting, see here.
- Note: For vehicles with larger hoods (Peterbilts, Kenworths etc.), the best place to place the mount is in the upper center portion of the windshield. For vehicles with exterior sun visors, please consider the positioning of the camera to avoid any obstruction to its view.
Preparing the windshield before mounting
Note: If the ambient temperature is below 71° F or 21° C, ensure that the windshield is heated to this level before starting preparation. You can accomplish this by running the front defrosters.
CAUTION: You should always wipe down the selected portion of the windshield using the alcohol wipe provided, before adhering the mount. The area must be clean and free of any smudges or debris before attaching the mount. Missing this step could result in mount failure.
Placing the mount
- Before removing the adhesive tape, place the mount in the desired position on the windshield with the wide portion of the mount facing downward. Be sure that the mount is level, and note the desired location.
- Next, remove the adhesive tape from the underside of the mount and prepare to adhere to the windshield.
- With the wide portion of the mount facing downward (see below), press the mount to the windshield firmly for at least 10 seconds.
Mounting the camera
CAUTION: Before mounting the camera, be sure the vehicle ignition is completely turned off and the camera is not plugged into power.
- Start by placing the camera into the mount and making sure the two connector guides engage with the camera's slots. Caution: Ensure that the power cable is coming out of the top portion of the camera as shown below.
You may now secure the camera by tightening the locking clip with either a hex key or screwdriver.
Mounting the cellular antenna
CAUTION: The antenna must be mounted in an area which provides a clear view of the sky, and at least 8 inches away from the road facing device
- Prepare the windshield (similar to the step above) by cleaning the area intended for the antenna.
- Remove the adhesive backing and press the antenna to the windshield. Hold in place for at least 10 seconds.
- Once mounted, connect the antenna cable to the camera.
- Start by connecting the 6-pin power cable to the camera.
- Next, locate the fuse box of the vehicle as this is where the camera will connect to the vehicle's power supply. Please refer to the vehicle's user guide if you have difficulty locating your vehicle's power source.
- Once located, route the power cable to the fuse box on your vehicle. Make sure associated cables are routed and tucked in an area that does not obstruct the driver's view. The wires can be tucked behind the roof lining or interior trims, and kept in place using wire ties to secure cables around the edge of the windscreen.
CAUTION: Follow the steps below in order. Failure to do so may cause camera malfunction
- Once inside the fuse panel, locate the ground, constant, and ignition source.
- Connect the brown ground wire to anywhere on the vehicle chassis
- Connect the red constant wire to the (included) red fuse holder
- Note: The constant wire should always have voltage, regardless of whether the vehicle is running or not.
- Connect the black ignition wire to the (included) black fuse holder
- Note: The ignition wire should only have voltage when the vehicle is turned on.
- Note: The white and green wires on the provided power cables can be disregarded and capped off.
CAUTION: To initiate calibration of the device, ensure your vehicle is outdoors with a clear view of the sky. Calibrating indoors may restrict GPS and/or cellular connectivity.
- Power on your camera by turning on the vehicle ignition.
- Press and hold the camera's "panic" button (on the left side of the camera, next to the LED lights)
- The LED lights on your device will display a light sequence indicating its current state of connectivity. Once calibrated, the camera must read the following sequence:
- Solid orange LED (indicates GPS connection)
- Slow flashing red LED (indicates cellular connectivity)
- Solid green LED (indicates ready to record)
Note: It may take up to five minutes for your device to fully power on and flash in the correct LED sequence.
If the vehicle is outdoors and the appropriate light sequence is still not displayed after powering on the vehicle, please reach out to Support@SureCam.com or CustomerServiceUK@SureCam.com for troubleshooting assistance.
Video Quality Check
Once the correct LED light sequence is established, keep the vehicle on and push the "panic" button (on the left side of the camera). This will trigger a short video clip which can be verified to complete the install.
Note: The green LED light will slowly flash indicating that the camera is transmitting the video.
Congratulations! Your connected camera is now installed and ready to go. For any additional questions, please reach out to Support@SureCam.com (for North America) or CustomerServiceUK@SureCam.com (for Rest of the World).